Thank you for your order

Please read below for Big Bakes Delivery Information

Please read the information below before placing your order. This ensures your bakes arrive when you expect them and in the best possible condition.

Postal Dispatch Days

Please read the information below before placing your order. This ensures your bakes arrive when you expect them and in the best possible condition.

Tuesday

Thursday

How it works:

  • Order Wednesday to Sunday → Your bakes will be freshly baked and dispatched on Tuesday.
  • Order Monday or Tuesday → Your bakes will be dispatched on Thursday.
  • Cut-off time is midnight on each ordering day.

If you would like your bakes for the weekend, please order on Monday or Tuesday for Thursday dispatch.

Contact Details

Please ensure you provide the correct email address and contact number when placing your order.

Royal Mail will use these details to send your delivery and tracking confirmation. Incorrect details may delay your ability to track or manage your parcel.

Triple Chocolate Brownie

Parcel Size and Delivery

Our Big Bakes postal boxes are too large to fit through a standard letterbox.

If you are not going to be in when delivery is due, please:

  • Leave a note for your postman, or
  • Use your Royal Mail tracking email or text to select:
    • A safe place
    • A neighbour
    • A re-delivery date

Planning ahead helps avoid missed deliveries and keeps your bakes fresh.

Delivery Service

We use Royal Mail Tracked 24.

Please note this is not a guaranteed next-day delivery service. While parcels often arrive quickly, we advise allowing up to three days for your bakes to arrive.

For full details, please visit our FAQ page to read our complete delivery policy.

If you are unsure about timings or need help choosing the right dispatch date, please get in touch before ordering. We are always happy to help.